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AI support for your website

Give your website a better way to reply.

ReplyCurrent turns your website, docs, and product knowledge into an AI assistant that answers questions, guides visitors, and helps your team stay responsive.

Get startedSee how it works

Plans from $29 a month · Change or cancel anytime

Northline Assistant

Online

Powered by ReplyCurrent

Interactive demo. Northline is a fictional company, and its answers are written for this page.

Built for businesses that don’t want visitors waiting for answers.

  • SaaS
  • E-commerce
  • Agencies
  • Professional services
  • Startups

The problem

Your answers are already there. They’re just spread across your site.

Pricing details sit on one page, setup steps in the help center, policies inside a PDF. Visitors shouldn’t have to piece it together. ReplyCurrent does it for them, in one reply.

Six pieces of Northline’s content. The passages that answer one visitor’s question are marked and numbered, and the reply cites them by number.

Pricing page

northline.app/pricing

Annual billing

Pay yearly and save 20%source 1 on any plan.

Help center

help.northline.app

Changing your billing cycle

Open Settings → Billingsource 2 and choose Annual. The change starts at your next renewal.

PDF

billing-policy.pdf · page 2

Plan changes

Unused monthly time is credited to your first annual invoicesource 3.

Docs

Admin guide › Roles

Who can manage billing

Only workspace ownerssource 4 can change the plan or billing cycle.

FAQ

northline.app/faq

Can I switch back to monthly?

Yes, at the end of any annual term.

Website page

northline.app/contact-sales

Talk to sales

Teams over 50 people can ask about volume pricing.

Can I switch to annual billing?

Northline Assistant

Yes. Annual plans save 20%source 1. A workspace ownersource 4 can switch from Settings → Billingsource 2, and unused monthly time is credited to your first annual invoicesource 3.

  • source 1Pricing page
  • source 2Help center
  • source 3billing-policy.pdf
  • source 4Admin guide

The product

Connect what your business knows.

Add your website, docs, help center, and PDFs. ReplyCurrent reads them, keeps them in sync, and answers from them.

NorthlineKnowledge
  • northline.appWebsite · 142 pagesSynced 2 hours agoReady
  • help.northline.appHelp center · 86 articlesSynced todayReady
  • docs.northline.appDocs · 58 pages41 of 58 pagesCrawling
  • security-overview.pdfPDF · 12 pagesReading pagesProcessing
Northline AssistantOnline
  • Answers from 4 sources
  • Websites re-sync daily

Is my data encrypted?

Yes. Northline encrypts data in transit and at rest. The full security overview is available on request from the Trust page.

From Security overview · PDF, page 3

  1. Your sources

    Websites, help centers, docs, and the files you add.

  2. ReplyCurrent

    Reads every source and re-syncs websites every day.

  3. A useful answer

    Written from your content, with its source attached.

Before and after

The same question, answered two ways.

Most visitors don’t want to read your documentation. They want the one sentence that answers their question.

Without ReplyCurrent

A visitor wants to know

How do I change my plan?

  1. Search

  2. Docs

    Billing › Plans overviewExplains each plan, but not how to switch.

  3. FAQ

    • Can I cancel anytime?
    • Do you offer refunds?
    Close, but not quite.

  4. Contact support

    We usually reply within 1–2 business days.

Four stops, and still waiting.

With ReplyCurrent

A visitor asks

How do I change my plan?

Northline Assistant

Online

Hi! I can help with plans, features, and getting set up.

How do I change my plan?

You can change your plan from Settings → Billing.

From Help center · Changing your plan

One question. One clear answer.

How it works

Set it up once. It keeps replying.

Connect what you already have, decide how the assistant should sound, and add one snippet to your site.

  1. Connect your knowledge.

    Add your website, help center, docs, and PDFs. ReplyCurrent reads them and keeps them in sync.

  2. Customize the assistant.

    Choose its name and tone, suggest a few starter questions, and write what it says when it can’t help.

  3. Publish it on your website.

    Paste one snippet before the closing body tag. It works on any site where you can add a script.

    index.html
    <!-- Before </body> -->
<script async
  src="https://replycurrent.com/embed.js"
  data-assistant-id="nl_4f2a91"></script>

    Works with

    • WordPress
    • Webflow
    • Shopify
    • Framer
    • Plain HTML
    Allowed domain
    northline.app
    Live
    Liveon northline.app

Grounded answers

Answers grounded in your business.

Every reply is built from the content you connect and shows where it came from. Select a citation to see the exact passage the answer used.

NorthlineConversation
Answered

northline.app/features/timeline

Visitor10:42

Can I export a timeline as a PDF?

Northline Assistant

Yes. Open the timeline and choose Export → PDF. PDF export is included on the Team and Business plans.

Sources used

  1. Help center

    Exporting projects

    To export, open the timeline and choose Export → PDF. Exports include every visible column and milestone.

  2. Pricing page

    Compare plans

    PDF and CSV export are available on the Team and Business plans.

Brand and tone

Make it feel like your brand.

Name the assistant, write its welcome message, and choose the tone, color, and position that suit your site. Try the settings here.

NorthlineAppearance
Tone
Accent color
Position

Insights

Know what your visitors need.

See what people ask, which questions went unanswered, and which conversations turned into leads. Fill a gap once, and the next visitor gets the answer.

NorthlineInsights
Last 30 daysSample data
Questions
1,284
Unanswered
37
Leads
52
Questions per day
Questions per day
DayQuestions
29 days ago34
28 days ago41
27 days ago45
26 days ago48
25 days ago44
24 days ago29
23 days ago25
22 days ago38
21 days ago46
20 days ago51
19 days ago49
18 days ago47
17 days ago31
16 days ago27
15 days ago40
14 days ago48
13 days ago52
12 days ago55
11 days ago50
10 days ago33
9 days ago28
8 days ago43
7 days ago51
6 days ago56
5 days ago58
4 days ago53
3 days ago35
2 days ago30
Yesterday47
Today50

Popular topics

  • Pricing and plans312
  • Integrations208
  • Billing164
  • Getting started131
  • Security77

Unanswered questions

  • Do you support SSO with Okta?Asked 4 times
  • Is there a discount for nonprofits?Asked 3 times
  • Can we keep our data in the EU?Asked 2 times

Lead capture

Turn helpful conversations into opportunities.

When a visitor wants to hear from you, the assistant asks for their name and email, then saves the lead with the conversation attached, so your team can follow up with context.

  1. Visitor asks
  2. Assistant helps
  3. Visitor shares email
  4. Lead appears in your dashboard
Northline Assistant

We’re a 60-person team. Do you help with onboarding?

Yes. Business plans include guided onboarding for larger teams. Want someone from Northline to reach out?

Thanks, Priya. The Northline team will be in touch.

NorthlineLeads
  • Priya RamanOnboarding for a 60-person teamPricingNew
  • Marcus HaleSSO on the Business planSecurityContacted
  • Elena RuizAnnual billing for 12 seatsPricingQualified

Use cases

Wherever visitors have questions.

The same assistant, shaped by the content of the business it works for.

  • Northline

    Does the Team plan include SSO?

    SSO is part of the Business plan. Team includes Google sign-in.

    From Pricing

    SaaS

    Answer product and pricing questions.

    Plans, limits, integrations, and setup steps, answered from your docs and pricing page.

  • Fieldwork Supply

    Can I return shoes I’ve worn outside?

    Unworn items can be returned within 30 days. Worn shoes can be exchanged for store credit.

    From Returns policy

    E-commerce

    Handle shipping, returns, and product questions.

    Store policies and product details, answered at any hour from your own pages.

  • Client workspaces

    • Brightwater3 sourcesLive
    • Kestrel Legal2 sourcesLive
    • Alder CaféCrawling siteSyncing

    Agencies

    Deploy assistants across client sites.

    Give each client an assistant that knows their content, with a separate workspace for every client.

  • Brightwater Dental

    Do you have weekend appointments?

    Yes, on Saturdays from 9 to 1. You can request a time from our Contact page.

    From Office hours

    Professional services

    Give visitors a knowledgeable digital receptionist.

    Hours, services, and next steps, answered the way your front desk would.

Why ReplyCurrent

Your website shouldn’t just display information. It should help people use it.

  • Answers from what you’ve written

    ReplyCurrent replies from the sources you connect and shows where each answer came from. Your content stays the source of truth.

  • Current by default

    Connected websites re-sync every day, so when a page changes, the answers change with it.

  • Honest when it doesn’t know

    If your content doesn’t cover a question, it says so, shares the fallback message you wrote, and flags the question for your team.

Pricing

Simple plans that grow with your website.

Every plan answers with sources. Move up when you need more assistants, more conversations, or lead capture.

  • Growth

    For a single website that gets the same questions every day.

    $29per month

    Get started with Growth

    What's included

    • 1 assistant
    • 3 knowledge sources
    • 500 conversations a month
    • Answers with sources
    • Custom colors and welcome message
    • Email support

  • Pro

    Most popular

    For teams that want every reply to sound like their brand.

    $49per month

    Get started with Pro

    Everything in Growth, plus

    • 2 assistants
    • Unlimited knowledge sources
    • 2,000 conversations a month
    • Custom tone and appearance
    • Lead capture
    • Conversation insights
    • Remove the ReplyCurrent badge

  • Agency

    For agencies running assistants across client websites.

    $99per month

    Get started with Agency

    Everything in Pro, plus

    • Unlimited assistants
    • Client workspaces
    • 10,000 conversations a month
    • Webhooks and CRM sync
    • Team seats and roles
    • Priority support

Prices are in USD and billed monthly. Change or cancel anytime.

Compare plans

Features included in each plan
FeatureGrowthProAgency
Assistants12Unlimited
Conversations a month5002,00010,000
Knowledge sources3UnlimitedUnlimited
Answers with sourcesIncludedIncludedIncluded
Custom tone and appearanceColors onlyIncludedIncluded
Lead captureNot includedIncludedIncluded
Conversation insightsNot includedIncludedIncluded
Remove the ReplyCurrent badgeNot includedIncludedIncluded
Webhooks and CRM syncNot includedNot includedIncluded
Client workspacesNot includedNot includedIncluded
SupportEmailEmailPriority

FAQ

Questions, answered.

Something else on your mind?

Contact us

The sources you connect: your website, help center, documentation, PDFs, and any text you add. It answers from those sources and tells visitors when they don’t cover a question.

Yes. Upload PDFs and documents or paste in text, alongside your website and help center. Answers cite the document they came from.

Yes. Set its name, welcome message, tone, accent color, and position, and choose up to three suggested questions for visitors to tap.

Paste one snippet before the closing body tag. It works with WordPress, Webflow, Shopify, Framer, and any site where you can add a script.

Yes, on the Pro and Agency plans. When a visitor wants a follow-up, the assistant asks for their name and email and saves the lead with the conversation attached.

It doesn’t guess. It shows the fallback message you wrote, such as how to reach your team, and adds the question to your unanswered list so you can fill the gap.

Give your website something useful to say.

Turn your existing knowledge into a better customer experience.

Get startedSee how it works

Plans from $29 a month · Change or cancel anytime